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Ask the doctor

  • In this section you can ask any questions about donating blood that you haven't found an answer to on our website.
  • Your questions and suggestions will be dealt with by the doctors responsible for the Banc de Sang i Teixits and you will receive a personal reply.
  • Before asking your question, please consult the Frequently Asked Questions section, where you will find answers to the most common queries.
Ask the doctor

We need your details so we can get in touch with you, and that's why we ask you to complete all the fields on this form.

The Banc de Sang i Teixits requires donors' personal data to facilitate their identification in the database.

In accordance with Organic Act 15/1999 of 13 December 1999 on Personal Data Protection, the Banc de Sang i Teixits may use your personal data to communicate any information on blood donation considered to be of interest. It may also facilitate this data to companies involved in promoting donation, always in accordance with legal regulations.

The organisation in charge of custody and treatment of the files is:

Blood and Tissue Bank  
Dr. Frederic Duran i Jordà Building

Passeig Taulat, 106- 116
08005 - Barcelona
Q5856387E

You are entitled to contact us at any time if you wish to exercise your legal rights of opposition, access, correction or cancellation of your personal data.


Donor service

93 557 35 00

From Monday to Thursday from 8 am to 5 pm. Friday and summer from 8 am to 3 pm.

From July 1 to September 30, from 8 am to 3 pm.

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Banc de Sang i Teixits. Generalitat de Catalunya. Departament de Salut.

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Any questions? We'll be happy to help. 93 557 35 00 - atencioaldonant(ELIMINAR)@bst.cat - @donarsang